Delivery Information
Delivery Information
Welcome to
our Delivery Information page! Here's everything you need to know about
ordering, shipping, and payments, whether you're in the UK or purchasing from
overseas.
Delivery Within the UK
We make
ordering simple! Place your purchase online through our website or call us on
07984457786, and we'll take care of the rest.
- Standard Delivery
Your order
will be shipped via Royal Mail recorded delivery, and you'll typically receive
your items within 3 days of purchase—though most arrive even sooner!
Please
note, if your purchase hasn’t arrived within 3 days please call us, however
please note that Royal Mail considers an item lost only after 28 working days.
- Special Next-Day Delivery
Need your
purchase ASAP? Opt for Royal Mail Special Delivery at checkout for £9.00 with
Royal Mail guaranteeing delivery the next day in the UK.
- Delivery Costs
- Orders £35 and over qualify for free
shipping within the UK (just select the free shipping option at checkout).
- Orders under £35 will incur a £4.99
postage and packing fee (inclusive of VAT).
- Special next-day delivery is available
for all orders at checkout.
European and Worldwide Delivery
We’re
delighted to offer global shipping!
- Shipping Details
We ship
worldwide via Royal Mail, with shipping costs capped at £15 in Europe and £18.00
no matter where else you are in the world.
Orders are
typically dispatched on the same day of purchase. Once shipped, we’ll send you
a tracking link so you can monitor your delivery.
- Save with VAT-Free Shopping
If you're
purchasing from outside the UK, you’ll benefit from 20% VAT-free shopping! The Vat will be deducted automatically at checkout. You will only pay the net amount. Example: Website price £15 inclusive of Vat. If you are buying on the website outside of the UK your price will be calculated at checkout as £12.50 which is the Vat free price.
Payment Information for International Orders
For
overseas purchases using a credit card, please use one of the following secure
payment gateways:
- PayPal Credit Card Portal
- NOCHEX Portal
We’re
committed to ensuring your shopping experience with us is smooth, secure, and
hassle-free. If you have any questions about your delivery, reach out to our
team—we’re happy to help!
Thank you
for shopping with us!